Sendittosara – Terms and Conditions

Privacy Policy:

For the purpose of assisting clients in their purchasing decisions,
delivery concerns and future buying recommendations,
Sendittosara requires the following personal details:

  • Name
  • Return Address
  • Contact Email
  • Contact Phone

Sendittosara will effectively use this information to:

  • Communicate relevant updates
  • Take orders
  • Keep customers informed about the progress of their placed order.
  • Communicate relevant details
  • Deliver orders to the correct address
  • Attend to post-sale concerns
  • Cater to the refund and replace requests

It is the utmost priority of Sendittosara to protect this
information and secure it against any malicious access from
external sources. Sendittosara will secure the information of its
clients in the company books only to assist them better as
returning customers.

Sendittosara is associated with Australia Post to deliver your
orders. Hence, the company will only share your particulars with
this service provider to ensure timely delivery to the right place.

Cookies:

Cookies are a vital tool for establishing a long term relationship with clients. Cookies allow our business to monitor your online movements to deduce your buying preferences and choices. Hence, the inclination of your interest will pivot us towards serving you more efficiently. As a result, the quality of our service will precisely match your taste without compromising your privacy.

Shipping Added:

Sendittosara endeavors to be proficient in completing its tasks. A swift delivery service accompanies the high-quality service provision of our business. As a result, within a short period of finishing your order, Sendittosara dispatches your order to Australia Post. Our partners in service are keen to maintain the credibility of Sendittosara by ensuring quick and safe delivery of the ordered items. However, under the circumstances considered a hindrance for Australia Post, the company holds complete authority to delay the delivery.

The amount charged by Sendittosara for delivery services lies between 13 to 20 dollars. However, special postal requests or bulk orders can bring about a variation in these rates.

Terms of Service:

  • Clients must pay for their order before the commencement of our job.
  • Clients must share every relevant detail and request with Sendittosara via email.
  • Clients must share their return address when placing the order.
  • Clients can communicate with us on the following platforms:
  • Email
  • Post
  • Phone
  • The stated terms and conditions of Sendittosara are fixed. However, in the case of the speciality order, customization and bulk purchase, Sendittosara holds the right to amend these policies. 

Sendittosara will consider the following as a violation of its terms of service:

  • Failure to communicate reasonably
  • Failure to pay the amount due

Refund Policy:

  • If the clients are dissatisfied with their orders, Sendittosara will compensate by providing a re-servicing facility upon request.
  • The clients can request a refund via email.
  • Sendittosara will provide a refund to its clients on the following conditions.
  1. If Sendittosara fails to deliver what the client ordered
  2. If the inability of Sendittosara to meet the client requirements results in customer dissatisfaction
  3. If Sendittosara cannot complete a paid order up to the client’s expectation 
  4. The client must share the evidence of the flaws and defects in the final product within one week of receiving the finished product.
  5. The clients must explain the cause of their disapproval and describe the discrepancy in detail via email. 
  • The clients will not qualify for a refund if they make a request after one week of placing the order.
  • Sendittosara will successfully refund its clients using the original payment method used.
  • The clients can request a refund via email.
  • Sendittosara will provide a refund to its clients on the following conditions.

   6.  If Sendittosara fails to deliver what the client ordered

   7.  If the inability of Sendittosara to meet the client requirements results in customer dissatisfaction

   8.  If Sendittosara cannot complete a paid order up to the client’s expectation 

   9.  The client must share the evidence of the flaws and defects in the final product within one week of receiving  the finished product.

   10.  The clients must explain the cause of their disapproval and describe the discrepancy in detail via email. 

  • The clients will not qualify for a refund if they make a request after one week of placing the order.
  • Sendittosara will successfully refund its clients using the original payment method used.